Last updated November 4, 2026
If you cancel before work on a service has started, any amount you paid is refunded. Once work has started, or a service has been delivered or gone live, fees are non-refundable unless otherwise confirmed in writing.
The report is paid upfront. If you cancel before it has been delivered, email [email protected] and the full amount is refunded. Once the report has been delivered by email, it is non-refundable.
Approved refunds are returned to the original payment method.
Nothing in this policy limits any rights you have under applicable law.
Newsletter
Helping Canadian businesses get an advantage. Free, straight to your inbox.